Leadership is about setting limits as much as it is about setting goals. The word “no” is a powerful tool. Perhaps we should use it more often. But, people don’t like to hear it and so we leaders don’t like to say it because it makes us look mean. The truth is, “no” may be the best thing we can say. Sometimes it is the best act of leadership we can execute.
We must appreciate the fact that leadership is not only providing vision but also about providing limits, because leaders must guard the mission and protect the principles that define the group. Leaders, you must enforce the values and rules of your group. It you don’t then you are communicating by your inaction that your values are not really your values and the rules not really the rules.
Take Away: The word “no” is a powerful tool.