I am not suggesting that we should never complain. Sometimes we need to communicate our dissatisfaction with poor customer service, or some shoddy product we’ve spent good money on. Sometimes we need to protest about our working conditions, the noisy neighbor, or bureaucratic red tape, for example. But, do we need to do it as much as we do? Is all our complaints justified?
We should complain only when it really matters, but we should seriously consider if it really matters. Before complaining, let’s ask ourselves these questions. Could I do any better if I were in the other person’s place? Will criticizing really change anything? Is my protest constructive or destructive in nature? If we can’t honestly answer yes, then let’s exercise our right to remain silent.
Take Away: We have a right, and a responsibility, to remain silent.